Staples ja kaksi strategista kysymystä, joihin vastaaminen kiidätti yrityksen lentoon

Staples on Yhdysvaltain suurimpia toimistotarvikkeita toimittavia yrityksiä. Aina näin ei ollut. Kannattavan kasvun taustalla on kaksi strategista kysymystä.
You've probably heard this one. Tom Stemberg had just been fired from his job and was wondering what to do next. When he couldn't find a printer ribbon one afternoon, he got the idea for an office supply superstore.
Stemberg calls that "the fairy tale version" of how Staples got started. Everything in it is true, but it's not the whole story by a long shot."
Three Star Leadership Blog: Tom Stemberg, Staples, and the Two Strategy Questions.