Onko toimistossa tilaa ystävällisyydelle ja ilolle, vai onko koko touhu lopulta vain vihaa, pelkoa ja surua? Jos olet tosijohtaja, raivohuudat alaisillesi?
”Must we be sadomasochists to be wildly successful in business? [...] Once when I was on the management committee of a large corporation, we would meet with the heads of our various businesses once a quarter to review their results and strategies for growth. More often than not, I was the only woman in the room; all of us were hard-charging, but it seemed as if everyone needed to act, well, so tough in order to look like good businessmen and leaders."Kindness at the Office.